REFUND POLICY



Returns


Our return policy lasts 14 days since your purchase. After this time, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase, but please contact us before by email at contact[at]sendhit.net


Refunds


Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.

We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.


Late or missing refunds


Check regularly your Paypal or banck account. If you haven’t received a refund yet, then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at contact[at]sendhit.net.


Exchanges


We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at contact[at]sendhit.net and send your item to :

SENDHIT

26 bis chemin du Castellet

06650 Le Rouret

France


Shipping


To return your product, you should mail your product to:

SENDHIT

26 bis chemin du Castellet

06650 Le Rouret

France


You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach us may vary.