SHIPPING


We ship in more than 26 countries in the world.


Due to the generalized COVID19 crisis, delivery times may be slightly extended and varied depending on the situation in each country. Thank you for your understanding.



Delivery in France



We use Colissimo, the shipping service of La Poste for delivering in metropolitan France.


Delivery time : Between 2 to 3 days.


These delivery times are just an indication of the average time in days.


Track the delivery of your package with its tracking number on :

https://www.laposte.fr/outils/suivre-vos-envois?colissimo=true


The package is delivered at the address indicated on the order form by their postman. In the case that you are absent, you shall receive a notice of passage from the postman, allowing you to withdraw the package from the local post office. Generally it shall be keep in the local post office for a maximum of 15 days.



Delivery in Europe, USA and Canada



Mydelivengo is a shipping service provided by Ascendia, a joint venture between the French Post Office and the Swiss Post for international shipments.


We deliver most of the European countries : Austria, Belgium, Crotia, Cypris, Denmark, Spain, Germany, United Kingdom, Greece, Hungary, Ireland, Estonia, Italy, Latvia, Lituania, Luxembourg, Malta, Norway, Netherlands, Poland, Serbia, Slovakia, Slovenia, Sweden.


And we also deliver USA and Canada.


Indicative delivery time in Europe : Between 5 to 8 days.


Indicative delivery time in North America : Between 9 to 12 days.


Track the delivery of your package with its tracking number on : https://www.17track.net/


The packets are distributed by postal operators in the country of destination, in mailbox. In case of absence or unavailability of the recipient, the customer is notified of the passage of the postman and can recover his package in post office. Generally it shall be keep in the local post office for a maximum of 10 to 15 days.


Note that you may be asked to pay additional duties and taxes in your country before the shipment is delivered.


Duties and taxes on shipments are legal requirements that must be settled before your shipment can be delivered.